IBM PowerVS
Aditional Services Catalog PageSummer 2021
Designing a new way to publicize complementary services within IBM Cloud’s PowerVS offering✨
My role
Product design intern
Product design intern
Timeline
Jun - July 2021
Jun - July 2021
Team
Jandra Aranguren (design lead)
James Xie (developer)
Jose Paez (PM)
Jandra Aranguren (design lead)
James Xie (developer)
Jose Paez (PM)
Skills
Interaction design
User Research
Presenting
Collaboration
Interaction design
User Research
Presenting
Collaboration
Tools
Mural
InVision
Sketch
Keynote
Mural
InVision
Sketch
Keynote
About PowerVS
What is PowerVS?
It allows users to confiure and deploy virtual servers without needing to be in-person/on-premises at a data center.
Imagine a server is a large hotel and the data stored in a server are the hotel’s guests.
PowerVS is like the hotel’s reservation webpage that allows users to configure and check-out “hotel rooms” for guests to stay in.
A user can go online and remotely reserve a hotel room or multiple rooms (virtual server instances) for their guests (data workloads).
About our users
“the travel agents booking hotel rooms from their travelers”
① Enterprise IT admin
Information technology professionals working within our client companies using PowerVS to run workloads
Information technology professionals working within our client companies using PowerVS to run workloads
② Managed Service Providerss
MSPs are external professionals & IBM business partners who manage IT workloads and solutions for clients using both IBM & non-IBM products.
MSPs are external professionals & IBM business partners who manage IT workloads and solutions for clients using both IBM & non-IBM products.
③ IBM employees
IBM consultants, solution architects, “garage” engineers, etc using PowerVS to enable their clients’ goals
IBM consultants, solution architects, “garage” engineers, etc using PowerVS to enable their clients’ goals
The problem
Users need a combination of multiple different software products to use in conjunction with PowerVS... but they don’t know how or where to find these additional services and leave IBM’s ecosystem in search of them.When I was tasked with adding a call-out for a backup service in the PowerVS UI, I quickly realized users needed call-outs to numerous different services and products. The scope was larger than adding a link to one additional service...I needed to design a solution that could scale to incorporate a whole ecosystem of compatible products & services.
My solution
Instead of solving the one-off problem of adding a call-out to the backup service, I created a scalable solution for publicizing the additional services PowerVS users need to complement their current IT solution stack: an Additional services catalog.
I conceptualized and lead the user research and interaction design for the addition of a catalog page in the PowerVS UI.
Designs
Release 1
- 6 core services
- No filters
- Each catalog tile to include: product description, provider & category tags, link to product/service page
- No link to “how to” docs yet, as they will not be ready in the same quarter
Release 2
- 15+ services
- Filters (once there are more than 15 tiles) for OS compatibility, Service Provider, and Solution Category
- Each catalog tile to include: product description, provider & category tags, link to “How to” documentatio, link to product/service page
